Employment Opportunities

Team Mam

Café Mam (say ‘mom’) is a family-owned and operated coffee company based in Eugene, Oregon. Our roots grow deep in organic agriculture, and our foundation is built on principles of ethical sourcing, sustainability, environmentalism, cultural identity, human dignity, and of course, high-quality, freshly roasted coffee.

Order Fulfillment & Delivery Driver

We are a small, family-owned, organic, and fair trade coffee company, and are excited to be adding to our team! We have an immediate, entry-level opening in our order fulfillment & delivery departments. We are looking for someone interested in long-term employment, with a desire to work for a mission-driven company. Please note that this is one position split between two departments and will primarily be in the order fulfillment department.
Responsibilities include:

  • Packaging products to be shipped nationally and internationally, which involves meticulous attention to detail and the ability to stand for long hours
  • Inventorying and ordering products stocked in our warehouse
  • Weekly (sometimes daily) cleaning and organization tasks
  • Occasionally moving/lifting heavy objects
  • Communicating and coordinating with colleagues respectfully
  • Building sustainable relationships of trust through open and interactive communication with your coworkers, and our customers
  • Delivering coffee to local, Eugene businesses
  • Managing inventory at some accounts
  • Placing accurate coffee orders
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times
  • Acknowledging and resolving customer concerns
  • Gaining a thorough understanding of our products so that you can accurately answer customer questions
  • Ensuring customer satisfaction and providing professional customer support
  • Occasional out-of-town deliveries may also be expected
  • Weekly cleaning tasks including deep-cleaning coffee equipment (bulk bins, airpots, etc.)

Being a small company, this position will also include other miscellaneous tasks, and cross-training in other departments may be required.
 
Requirements:

  • Team player
  • Detail-oriented & organized
  • Ability to multi-task, prioritize and manage time effectively
  • Customer service-oriented
  • Ability to lift 50lbs
  • Flexibility
  • A good attitude!

Prior coffee experience a plus; prior packing/shipping experience a plus; experience with QuickBooks, Microsoft Suite, Slack and Trello, also a plus.
Competitive wage, employer-paid, robust health insurance for you and your spouse/children, two weeks paid vacation, sick time, and paid holidays possible after a 2-month get-to-know-each-other period.

To apply, send a resume and a short cover letter to jobs@cafemam.com with "Order Fulfillment & Delivery" in the subject line, telling us why you want to work at Café Mam. Please note that resumes received without cover letters will not be considered.

Read the full job description here.

Thank you,
The Café Mam Team