Employment Opportunities
Café Mam (say ‘mom’) is a family-owned and operated coffee company based in Eugene, Oregon. Our roots grow deep in organic agriculture, and our foundation is built on principles of ethical sourcing, sustainability, environmentalism, cultural identity, human dignity, and of course, high-quality, freshly roasted coffee.
Events and Demos Manager
We have an immediate, full-time opening for an Events & Demos Manager.
Responsibilities include:
- Event and demo planning, prep, execution, and cleanup
- Managing staff at events and sometimes demos
- Managing money at events, including cash and credit card payments
- Networking and creating connections at events
- Managing inventory and ordering supplies
- Creating clear, concise, and coherent event and demo summaries
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions and speak knowledgeably about our company
- Communicating and coordinating with colleagues respectfully
- Ensuring customer satisfaction and providing professional customer support
- Regular out-of-town events and demos with overnights required
- Weekly meetings with Management
Requirements:
- Barista experience and general knowledge of coffee
- Ability to multi-task, prioritize and manage time effectively
- Ability to successfully manage other people
- Ability to work weekends and be out of town for up to 5 days at a time, on occasion
- Ability to work long hours
- Ability to regularly lift 40+lbs
- Strong organizational skills
- Team player
- Detail-oriented
- Good with people
- Strong, active listening skills
- Customer service-oriented
- Clean driving record
- Flexibility
- A good attitude!
Prior coffee experience is required; prior event management is a plus; experience with Microsoft Office Suite, Trello, and Slack is also encouraged. Must have a desire to work for a mission-driven company.
To apply, send your resume and a short cover letter telling us why you want to work at Café Mam to jobs@cafemam.com. (Note: only applicants who submit a cover letter AND resume will be considered.)
Check out the full job description for more information about this role.
Thank you,
The Café Mam Team