In 2019, Café Mam implemented a Climate Change Mitigation Fund for our farming partners in Chiapas, Mexico. Learn more here.

Terms of Service

The following terms and conditions govern all use of the cafemam.com website and all content, services and products available at or through the website. The Website is owned and operated by Café Mam. The Website is offered subject to your acceptance without modification of all the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Café Mam’s Privacy Policy – below) and all procedures that may be published from time to time on this Site by Café Mam (collectively, the “Agreement”).

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the Website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Café Mam, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.

  1. Your CafeMam.com Account

You agree that you are liable for purchases made through your cafemam.com Account and assume responsibility for taking reasonable action to safeguard your account information to prevent unauthorized purchases. You further agree to notify Café Mam promptly should you become aware of any actual or potential compromise of your Account information so that Café Mam may take appropriate actions to safeguard Café Mam’s legal interests.

  1. Content Posted on Other Websites

We have not reviewed and cannot review all of the material, including computer software, made available through the websites and webpages to which cafemam.com links, and that link to cafemam.com. Café Mam does not have any control over those non-Café Mam websites and webpages, and is not responsible for their contents or their use. By linking to a non-Café Mam website or webpage, Café Mam does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful destructive content. Café Mam disclaims any responsibility for any harm resulting from your use of non-Café Mam websites and webpages.

  1. Copyright Infringement and DMCA Policy

As Café Mam asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by cafemam.com violates your copyright, you are encouraged to notify Café Mam in accordance with Café Mam’s Digital Millennium Copyright Act (DMCA) Policy. Café Mam will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material.

  1. Intellectual Property

This Agreement does not transfer from Café Mam to you, any Café Mam or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Café Mam. Café Mam, cafemam.com, and all other trademarks, service marks, graphics and logos used in connection with cafemam.com, are trademarks or registered trademarks of Café Mam or Café Mam’s licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Café Mam or third-party trademarks.

  1. Changes

Café Mam reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Café Mam may also, in the future, offer new services and/or features through the Website. Such new features and/or services shall be subject to the terms and conditions of this Agreement.

  1. Termination

Café Mam may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your cafemam.com account (if you have one), you may simply discontinue using the Website. All provisions of this Agreement which by their nature should survive the termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

  1. Disclaimer of Warranties

The Website is provided “as is”. Café Mam and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Café Mam nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted.

  1. Limitation of Liability

In no event will Café Mam, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; or (iii) for any amounts that exceed the fees paid by you to Café Mam. Café Mam shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

  1. Security for your credit card

Café Mam does not store any sensitive cardholder information. When you place an order with us, your information is encrypted using strong encryption and directly and securely transmitted to our card processor. Our card processor is a leader in secure payment processing, and is fully compliant with all industry standards, including PCI compliance. On subsequent orders, or in the case of subscriptions, they use the stored information to process the charge, and let us know payment has been made. Café Mam staff doesn’t have access to any sensitive cardholder data at any time during an electronic purchase.

  1. As-is

All items sold are sold “As-is” and without warranty of any kind. Café Mam disclaims any warranty whether implied or implicit.

  1. Indemnification

You agree to indemnify and hold harmless Café Mam, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to out of your violation of this Agreement.

  1. Miscellaneous

This Agreement constitutes the entire agreement between Café Mam and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Café Mam, or by the posting by Café Mam of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the state of Oregon, U.S.A., excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Lane County, Oregon.

  1. Return Policy

For information on our returns and/or exchanges, see our Return Policy page.