FAQs
How can I check the status of my order?
How can I check the status of my order?
Please contact us by email at coffee@cafemam.com, or by phone at (541) 338-9585 or 888-Café-Mam. We are available to assist you Monday-Friday 8am-4pm PST.
What is the return policy?
What is the return policy?
See our Return Policy.
How should I store my coffee to keep it fresh?
How should I store my coffee to keep it fresh?
We recommend storing coffee in an airtight container, such as our coffee storage canisters, and keeping it in a cool, dry place away from heat and light, avoiding temperature fluctuations as much as possible. If you choose to store your coffee in the freezer, avoid thawing and refreezing as this can lead to compromised flavor.
How do I get started with a wholesale account?
How do I get started with a wholesale account?
Visit our Wholesale Information Request page to learn more.
How do I request a donation from Café Mam?
How do I request a donation from Café Mam?
Visit our Donation page to submit a donation inquiry.
What kind of nonprofits does Café Mam donate to?
What kind of nonprofits does Café Mam donate to?
Café Mam donates 2% of coffee sales to nonprofits and organizations committed to organic agriculture, social justice, and environmental causes. Since 1990, we have donated over $1.4 million in funds and products to various nonprofits. We also support local community events through in-kind coffee donations.
Contact us by email with questions or concerns.
coffee@cafemam.com
Mailing Address
Café Mam / Royal Blue Organics
P.O. Box 21123 - Eugene, OR 97402
Phone
Monday - Friday
8:00 AM - 4:00 PM PST
(888) Cafe-Mam (541) 338-9585
Donations and Wholesale Forms
Donation Requests
Royal Blue Organics donates 2% of Café Mam sales to nonprofit organizations dedicated to organic, social justice, and environmental causes. In addition, Café Mam supports many other nonprofit organizations through in-kind coffee donations, with a special focus on local community events.
Wholesale Information REquests
Thank you for your interest in Café Mam coffee! We would be happy to discuss all of your wholesale coffee account needs.
100% Organic Coffee
Sourced exclusively from certified organic farms in Chiapas, Mexico — no chemicals, just pure coffee.
Direct Trade Since 1990
We work directly with farmer cooperatives, building long-term relationships with no middlemen.
Above Fair Trade Pricing
We pay farmers more than fair trade minimums, supporting sustainable livelihoods and communities.
2% Given Back
Every purchase supports organic agriculture, social justice, and environmental initiatives.
