Ordering & Support

Do you ship internationally?

Yes, Café Mam offers international shipping. Please contact our office for shipping quotes and to place an international order.

How can I contact Café Mam?

You can contact us by email at coffee@cafemam.com or by phone at (541) 338-9585 or 888-Café-Mam.
Our office hours are Monday through Friday, 8:00 AM to 4:00 PM PST.

Returns & Refunds

What is your return policy?

Please refer to our Return Policy page for full details on returns and refunds.

Therapy Roast

What is Therapy Roast?

Therapy Roast is the lightly roasted coffee of choice for use in coffee enemas. We offer a complimentary Therapy grind for Therapy Roast, a discount that has saved customers over $140,000 in grinding costs.
As a coffee company, we cannot offer medical advice - please contact your healthcare provider for any information or questions about coffee enemas.

Coffee Questions

Do you offer different grind options?

We offer a variety of grind levels to suit your brewing methods, from very fine grind #1 (Turkish) to very coarse grind #13 (cold water extract).

Grind options are available under the pull-down menu on each coffee page. Contact our office with questions about the best grind for your brewing method.

How should I store my coffee?

We recommend storing coffee in an airtight container, such as our coffee storage canisters, and keeping it in a cool, dry place away from heat and light, avoiding temperature fluctuations as much as possible.

If you choose to store your coffee in the freezer, avoid thawing and refreezing as this can lead to compromised flavor.

Do you sell green coffee beans?

We sell organic, unroasted, “green” coffee beans, by the pound for home roasting. Available in regular (caffeinated) or Swiss Water Process decaffeinated. Please contact our office to place an order for green beans.

Is your green coffee tested for quality?

Yes, Café Mam works with an accredited lab for regular third-party testing of our green coffee. You can read more about this process and view our lab results on our Green Coffee Lab Results page.

What is the Swiss Water® Process?

The Swiss Water® Process is a chemical-free method used to decaffeinate coffee while preserving its natural flavor.

Is your coffee organic and fair trade?

Yes, all Café Mam coffee is grown and certified fair trade by small producers SPP (Simbolo de Pequenos Productores) and certified organic by Oregon Tilth.

Wholesale & Bulk Pricing

Do you offer wholesale coffee for businesses?

Yes, we sell our coffee to accounts of all sizes, including grocery stores, cafés, and institutions. Visit our Wholesale Information Request page to learn more.

Do you offer special pricing for offices or workspaces?

Yes, we offer special pricing for workspaces, offices, and wellness centers. Please contact our office for more information.

Do you offer discounts for bulk coffee orders?

Yes, we offer a Buying Club Discount of 10% off coffee for group orders of 25 pounds or more. This is a great way to save by placing a large order with family, friends, or your community. This discount does not apply to Therapy Roast. Contact our office to set up your Buying Club.

Donations

Does Café Mam donate to nonprofit organizations?

Yes, Royal Blue Organics donates 2% of Café Mam coffee sales to nonprofit organizations dedicated to organic, social justice, and environmental causes.

Can I request a coffee donation for an event or organization?

Yes, Café Mam supports many other nonprofit organizations through in-kind coffee donations, with a special focus on local community events. For more information, please visit our Donation Request page.